Privacy Policy

1. Introduction

HourB ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website at hourb.com and our web hosting services (collectively, the "Services").

By using our Services, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our Services.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide when you:

• Create an account: Name, email address, and password.
• Join our waitlist: Email address.
• Contact support: Any information you include in your support requests.
• Use our Services: Domain names, website content, and hosting configuration data.

2.2 Information Collected Automatically

When you access our Services, we may automatically collect:

• Usage data: Pages visited, features used, time spent on pages, and navigation patterns.
• Device information: Browser type, operating system, device type, and screen resolution.
• Network data: IP address, approximate geographic location, and internet service provider.
• Cookies and similar technologies: Session identifiers, preferences, and analytics data.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service delivery: To provide, maintain, and improve our hosting services.
• Account management: To create and manage your account, authenticate your identity, and process transactions.
• Communication: To send service-related notifications, respond to inquiries, and provide customer support.
• Security: To detect, prevent, and address fraud, abuse, and security threats.
• Analytics: To understand how our Services are used and to improve user experience.
• Legal compliance: To comply with applicable laws, regulations, and legal processes.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device that help us remember your preferences and understand how you interact with our Services.

You can control cookie preferences through your browser settings. However, disabling cookies may limit certain features of our Services.

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service providers: With trusted third parties who assist us in operating our platform, provided they agree to keep your information confidential.
• Legal requirements: When required by law, regulation, legal process, or government request.
• Protection of rights: To enforce our Terms of Service, protect our rights, privacy, safety, or property, and that of our users or the public.
• Business transfers: In connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of the transaction.

6. Data Security

We implement industry-standard security measures to protect your personal information, including:

• Encryption of data in transit using SSL/TLS protocols.
• Secure server infrastructure with regular security audits.
• Access controls limiting data access to authorized personnel only.
• Regular monitoring for security vulnerabilities and threats.

While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security of your data.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our Services. We may also retain information as required by law, to resolve disputes, or to enforce our agreements. When your data is no longer needed, we will securely delete or anonymize it.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to legal obligations.
• Opt-out: Unsubscribe from marketing communications at any time using the link provided in our emails.
• Data portability: Request your data in a structured, machine-readable format.

To exercise any of these rights, please contact us at support@hourb.com.

9. Children's Privacy

Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete that information promptly.

10. Third-Party Links

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access through our platform.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised "Last updated" date. Your continued use of the Services after any changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: support@hourb.com
Website: hourb.com